Frequently Asked Questions

All The Essential Details You Require

This section contains questions that have been asked via email or phone that may be useful for others.

• What is the distance of the Marathon, Half Marathon and Quarter Marathon?
• Is the course closed to traffic?
• Can you describe the Marathon and Half Marathon course?
• What is the distance from the start in Devonport to the Bridge?
• Will there be Pace runners and what are the times they will run?

• Is the course open to Wheelchairs, Cycles, Roller Blades, Prams/Buggies, Skate-Boards, Walking Sticks?
• When do I get my T-Shirt?
• Can I transfer between events (for example, from the Marathon to Half Marathon) or transfer my entry to someone else?
• How do I complete the transfer process?
• Can I take a baby buggy with me on the course?

• How do I get to the Marathon and Half Marathon start line?
• Where do I buy ferry or bus tickets from?
• Can I purchase ferry tickets from Fullers for the pre-race sailing to Devonport?
• Can I use my ferry ticket wristband to get back to Devonport after the event?
• What does the Supporters Ferry Ticket consist of?

• I live on the North Shore and don't want to drive into the City to catch the ferry. How else can I get to the Marathon/Half Marathon start?
• Is there any form of public or organised transport into downtown Auckland City for the Quarter Marathon start?
• What types of drinks will be provided at the support stations?
• Do I wear my number on the back or front?

• What is the timing chip for? And where do I wear it?
• Where do I hand the timing chip back?
• Can I check that my IPICO timing chip is working?
• Where can I leave my clothes?
• How do I find out my finish time?

• What do I do with my timing chip if I don't finish the race?
• Where do I go at the finish venue if I need help?
• Where do I find out about training advice for the event?
• Where are the Support Stations on the course?
• Who receives finishers medals?

• Can I use an iPod/mp3 player while participating in my event?
• Is there a time limit or cut off time for any of the adidas Auckland Marathon events?
• If I am a walker, what times should I be aiming for to reach key support stations?

Q. What is the distance of the Marathon, Half Marathon and Quarter Marathon?

The Marathon distance is 42.195km (26m385y)

The Half Marathon distance is 21.09km.

The Quarter Marathon is 10.55km.

Q. Is the course closed to traffic?

No, the course is not closed to traffic, and all participants must obey the rules of the road at all times and treat all roads as open.

Q. Can you describe the Marathon and Half Marathon course?

The first 13km is undulating (not too steep) - the Auckland Harbour Bridge is a very steady climb of approximately 1km with the balance of the course being flat (see Course Information & Maps).

Q. What is the distance from the start in Devonport to the Bridge?

Approximately 13km

Q. Will there be Pace runners and what are the times they will run?

PACE TEAM LEADERS

Yes, there will be Pace Team Leaders for participants wanting to run a specific time.

Each Pace Team Leader will be wearing a helium balloon and a Pace time on the back of their t-shirts. There will be one person running as a Pace Team Leader targeting the following Pace Times:

Pace Team Leaders

 

 

 

Please note times depend on Pace Team Leader availability.

Q. Is the course open to Wheelchairs, Cycles, Roller Blades, Prams/Buggies, Skate-Boards, Walking Sticks?

After careful consideration and in consultation with local authorities, due to considerable safety and logistical concerns on the course, all forms of wheeled conveyance including but not limited to wheelchairs, cycles, roller blades, prams/buggies, skate-boards etc are not permitted to enter or participate in the event.

For safety reasons alpine walking sticks or other forms of walking sticks (e.g. crutches) are also not permitted on the course.

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Single baby buggies only (not double or triple) will be allowed in the 5km Walk Event ONLY. The occupant of the baby buggy cannot walk in the event and will not be charged an entry fee.

Additionally, no dogs/pets/animals or non-registered persons will be allowed to accompany participants in the event.

Q. When do I get my T-Shirt?

adidas Climalite T-Shirts will be distributed with your Race Pack at Registration prior to the event to all entrants in the Marathon, Half Marathon and Quarter Marathon events. Entrants in the 5km Challenge and KIDS MARATHON will not receive a T-Shirt.

Please ensure you identify your correct T-Shirt size on the entry form (due to T-Shirts being printed to order, a change of size once ordered, will not be possible). The T-Shirts are designed to be a smaller fit for the Climalite technology fabric to work effectively, if you prefer a looser or longer fitting t-shirt then select the next size up to what you would normally wear.

Please note: T-shirt sizes cannot be swapped or changed at Registration.

Q. Can I transfer between events (for example, from the Marathon to Half Marathon) or transfer my entry to someone else?

Yes. Participants can formally transfer between events (subject to policy below) or transfer their entry to someone else up until 5:30pm Saturday 2 November.

Entries may be formally transferred upon the payment of a single $25.00 transfer fee. Entries transferred without permission of the Organisers will be invalid and will lead to disqualification.

Important transfer notes:

The transfer rules for entries in the Marathon and Half Marathon are as follows:

Transfers at any time:

• Transfers between people within the same event can take place up until 5:30pm Saturday 2 November 2013
• The difference in entry fees will not be refunded for those changing down in distance to a shorter event.
• The difference in entry fee will be payable by those changing up in distance to a longer event.

Note: All transfers from the Marathon down to the Half Marathon will cease immediately once either of these fields have closed i.e. Marathon entrants cannot transfer down to the Half Marathon once entries have closed.

Once entries have closed for either event:

• If you hold a Marathon entry you cannot transfer down to the Half Marathon event.
• If you hold a Half Marathon entry you can transfer up to the Marathon event.
• If you hold a Quarter Marathon or 5km Challenge entry, you can transfer between these two events but not up to the Half Marathon or Marathon.

Please note: Due to T-Shirts being printed to order transfers will not include a change of T-Shirt i.e. you will receive the T-Shirt selected in the original entry.

Q. How do I complete the transfer process?

Subject to the transfer policy outlined above, the following transfer process applies:

How to transfer your entry to someone else prior to 5pm Wednesday 23 October:

1. The person receiving the transferred entry (taking up the new entry) needs to download a hard copy of the entry form from http://www.aucklandmarathon.co.nz/entry-information/ and complete the entry form in full.
2. Mark clearly on the top of the form that it is an ENTRY TRANSFER.
3.  Include credit card details on the entry form for the $25.00 transfer fee.
4. Attach the entry form to the original entrant’s e-ticket and email/post/fax through to the Event Organisers.
5. The new entrant will receive a new e-ticket confirmation once the transfer has been processed.

How to transfer an individual entry between events prior to 5pm Wednesday 23 October:

1. Please email registration@aucklandmarathon.co.nz outlining your request to transfer to a different event.
2. Include your credit card details (number, expiry, name on card) for the $25.00 transfer fee.
3. You will receive a new e-ticket confirmation once the transfer has been processed.

How to complete any form of transfer AFTER 5pm Wednesday 23 October:

All transfer requests following 5pm Wednesday 23 October will not be processed unless presented for processing at the Registration & Expo on 31 October/1 November /2 November. Transfers should be made at Race Headquarters, Registration & Expo, 161 Halsey Street, Auckland City on these dates.

You need to bring the e-ticket of the entrant with you, a completed hard copy of the entry form, along with your own personal photo identification e.g. drivers licence.

Q. Can I take a baby buggy with me on the course?

Not on the Marathon, Half Marathon, or Quarter Marathon courses; unfortunately with the numbers we have in the event and the requirements of the relevant authorities no buggies, pushchairs, cycles, dogs/pets or any form of wheeled conveyance will be allowed.

Single baby buggies only (not double or triple) will be allowed in the 5km Walk (not Run) Event ONLY. The occupant of the baby buggy cannot walk in the event and will not be charged an entry fee. Wheelchairs, baby buggies (subject to above), dogs and cyclists are NOT PERMITTED in any of the events.

No dogs/pets, baby buggies (subject to above), cyclists or non-registered persons will be allowed to accompany participants in the race.

Q. How do I get to the Marathon and Half Marathon start line?

Chartered Ferry Service to the Start

The recommended way is to park on the Auckland City side, purchase a $7.50 one-way ferry ticket and catch the ferry to the start line. Ferry tickets MUST be purchased when completing your online entry/paper entry form. Return Supporters Tickets are also available and can be purchased for $15.00. These tickets include a one-way wristband to take the supporter to Devonport and a standard one-way ticket to return the supporter from Devonport back to Auckland City on a 7.00am (sharp) chartered sailing after the start. New ferry services from Bayswater and Birkenhead will be provided to participants and supporters.

Please note: there are toilets available on the ferries.

adidas Auckland Marathon Ferry Schedule 2013
(Proposed Schedule)

Fullers has based this year's schedule around being able to move approx 7,000 participants to Devonport by 6:45am and has released the following schedule. Note: the vessel used and the actual departure time may vary from the following.

 

Additional Service (Proposed Schedule)

 

 

Additional Service (Proposed Schedule)

 

Note: You cannot book a particular ferry sailing time - you just need to turn up to the ferry sailing of your choice outlined above. Note that it is important to arrive as early as possible to 5:10am or before (Marathon participants please see important note below for your suggested sailings) if you are planning to travel by ferry. Ferries will be filled on a first-come, first-served basis.

IMPORTANT NOTE: We strongly advise all Marathon participants to take the earliest ferries prior to 5.00am (or take the 5.10am Birkenhead sailing) to ensure you arrive for your start time of 6.10am. We strongly advise all Half Marathon participants to take the earliest ferries prior to 6.00am (or take the 6.05am Birkenhead sailing) to ensure you arrive for your start time of 7.00am. It is your responsibility to arrive at the start with plenty of time to prepare for your event.

For those participants wishing to park near the start in Devonport, ferries will be available to take you back after the event from the ferry terminal. To utilize this post event Fullers service you will need to purchase a standard Fullers ferry ticket directly from Fullers.

Q. Where do I buy ferry or bus tickets from?

Ferry and North Shore bus tickets MUST be purchased when completing your online entry/paper entry form. Ferry tickets are limited to approx 7,000 passengers travelling from Auckland City across to Devonport and will be sold on a first come first served basis. Return Ferry Supporters tickets are also available for purchase online or by paper entry as well.

Ferry and Bus tickets will be available for purchase at the Registration & Expo ONLY if stocks are not sold out prior. Ferry and Bus tickets will not be available for purchase on event day.

Please note: Ferry and Bus tickets are non-refundable so please choose carefully.

Q. Can I purchase ferry tickets from Fullers for the pre-race sailing to Devonport?

No. The pre-race ferry sailings to Devonport are a chartered service therefore standard Fullers ferry tickets are not valid. You must purchase your ferry ticket when completing your online entry/paper entry form. Only your unique charter ticket (wristband) will allow you access onto the pre-race ferries on event day.

Please Note: Due to these Ferry sailings being a chartered service and the need to ensure boarding is as efficient as possible, a different ticket system (wristband) is being used for these sailings. Because of this and the pressure to process up to 7000 people onto the Ferries in a limited time NO OTHER FULLERS ISSUED TICKETS WILL BE ACCEPTED FOR THESE SAILINGS.

Q. Can I use my ferry ticket wristband to get back to Devonport after the event?

No. Your unique charter ticket (wristband) cannot be used on standard Fullers Ferry services after the event. They are only valid for the event day PRE-RACE sailings to get runners and their support to Devonport. You cannot return to Devonport with this wristband ticket after the event, you will need to purchase a standard Fullers ticket from Fullers for this purpose.

Q. What does the Supporters Ferry Ticket consist of?

Participants can purchase ferry tickets for their supporters when completing their online/paper entry form. The supporter receives a wrist band to take them on the pre-race sailing from Auckland City to Devonport, and a standard ticket for each supporter to return back to Auckland City after the start. The return ferry will leave on a 7.00am (sharp) chartered sailing after the start back to Auckland City.

 

Q. I live on the North Shore and don’t want to drive into the City to catch the ferry. How else can I get to the Marathon/Half Marathon start?

Bus Tickets & Schedule

Ritchies has established a bus service for the North Shore to the Marathon and Half Marathon start utilising the 'Park and Ride' facilities at Albany and Constellation Drive, and at a designated point in Takapuna.

Ticket costs and departure locations are detailed below. Tickets MUST be purchased when completing your online entry/paper entry form.

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